Complex Care Support

Complex Care Support

Living with a complex or long-term health condition - such as recovery from a stroke, Parkinson's, multiple sclerosis, or another ongoing illness - often means juggling several professionals as well as day-to-day life. Our complex care support service provides a consistent carer at home who supports daily living, mobility and routines, while helping keep everything joined up around you.

We're an introductory home care agency, not a registered nursing provider, so our carers don't deliver clinical nursing tasks themselves. What they do provide is consistent, hands-on daily support, while we liaise closely with your district nurses, GP and community health or therapy teams, who lead on the clinical side of your care.

A doctor discussing care needs with a client at home, alongside our carers

Who This Service Is For

  • People managing a long-term or complex health condition who want to remain living at home
  • Those recently diagnosed or discharged who need extra daily support alongside their NHS clinical team
  • Families coordinating several professionals - GP, district nurse, physiotherapist - who need a consistent carer at home to help things run smoothly
  • People who need a higher level of personal care, supervision or mobility support day to day

What's Included

A consistent live-in or daily carer, matched to your specific needs
Support with mobility, personal care and daily routines
Medication prompting and reminders as part of your care plan
Support attending medical, therapy and clinic appointments
Close liaison with district nurses, GPs and community health teams
Help maintaining exercises or routines set by your clinical or therapy team
Flexible care plans, reviewed regularly and adjusted as needs change

Frequently Asked Questions

Complex Care Support Across London

We provide complex care support throughout London and Greater London, including:

View all areas we cover →

Ready to Discuss Complex Care Support?

Contact us for a free, no-obligation consultation and personalised care plan.

DBS-Checked Carers
Family-Run Agency
CQC Introductory Agency
24/7 Support
Free, No-Obligation Assessment
All of Greater London