Last updated: September 2026
This website uses a small number of cookies: strictly necessary storage the site needs to function, and Google Analytics, which helps us understand how visitors use the site so we can improve it. We don't run advertising or social media tracking cookies (e.g. Facebook Pixel).
When you dismiss the cookie notice banner shown on this site, we save a single flag in your browser's local storage (not a tracking cookie) so the notice doesn't reappear on later visits. This storage:
We use Google Analytics to understand, in aggregate, how visitors find and use this site (e.g. which pages are popular, how people arrive here) so we can improve it. Google Analytics sets cookies such as:
This data is processed by Google in line with their own privacy policy. You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on, or by blocking cookies in your browser settings.
When you submit our contact, Find a Carer, or Callback Request forms, the information you provide is sent to our servers to action your enquiry. This isn't stored as a browser cookie - it's a direct submission, described in full in our Privacy Policy.
If we introduce advertising or other non-essential cookies beyond Google Analytics in the future, we'll update this page to describe what's used and, where required by law, ask for your consent before setting them.
You can clear cookies and local storage at any time through your browser's settings. Doing so won't affect your ability to use this website, though the cookie notice banner may reappear.
If you have any questions about this cookie policy, please contact us at care@liveincarelondon.uk or call 020 8044 8333 (lines open 9am-10pm, 7 days a week).