Palliative & End-of-Life Care

Palliative & End-of-Life Care at Home in London

Many people wish to spend their final weeks or months at home, surrounded by familiar things and the people they love. Our palliative and end-of-life care service provides compassionate, practical support to help make that possible - comfort-focused personal care, companionship, and a calm, steady presence for the whole family.

As an introductory home care agency rather than a clinical nursing provider, we don't deliver medical or nursing treatment ourselves. Instead, our carers work alongside your district nurses, hospice-at-home team or GP, who lead on clinical and symptom-management care, while we focus on comfort, dignity and day-to-day support at home.

A carer gently holding an elderly client's hand, offering comfort and support

Who This Service Is For

  • People with a terminal diagnosis who wish to remain at home for as long as possible
  • Families who already have hospice-at-home or district nursing support in place but need additional practical, day-to-day care
  • People who need overnight presence for reassurance and comfort in their final weeks
  • Family members who need extra hands and emotional support during an exhausting and difficult time

What's Included

Comfort-focused personal care, delivered gently and with dignity
Emotional support and companionship for the person and their family
Practical help with meals, household tasks and daily routines
Overnight or 24-hour presence, depending on what's needed
Close coordination with district nurses, hospice and palliative care teams
Flexible care that can increase quickly as circumstances change
A calm, familiar presence that helps take pressure off family carers

Supporting the whole family

End-of-life care isn't only about the person who is ill. Partners and families are often exhausted, emotionally and physically, and trying to keep everything going while spending precious time together. A live-in carer takes on the practical load - personal care, meals, laundry, keeping the house running and being present through the night - so that families can focus on being together.

Our carers work alongside London's hospice-at-home services, district nurses and GPs, following their guidance on comfort, positioning, mouth care and symptom observation, and letting the clinical team know promptly if anything changes.

Arranging care quickly

End-of-life situations can change quickly, and families often need support within days. Call us on 020 8044 8333 as early as you can; we'll talk through the situation, carry out an assessment as quickly as possible, and do everything we can to introduce a suitable carer promptly. Where someone is approaching the end of life, they may also be eligible for fast-track NHS Continuing Healthcare funding, which your hospital team, GP or hospice can apply for.

Frequently Asked Questions

No. We're an introductory home care agency, not a registered nursing provider, so our carers don't administer clinical treatment. We work closely alongside your NHS district nurses, GP or hospice palliative care team, who lead on medical and symptom-management needs, while our carers focus on comfort, personal care and companionship.

We understand these situations can move quickly and try to respond as fast as possible. Please call us on 020 8044 8333 to discuss your circumstances and we'll do everything we can to arrange care promptly.

Yes. We review the care plan regularly and can move from daytime visits to overnight care or full 24-hour live-in support as needs increase, in consultation with you and your clinical team.

Yes, close coordination with the professionals already involved in your care - district nurses, hospice-at-home teams or your GP - is central to how we work, so the support at home stays joined up.

Palliative & End-of-Life Care Across London

We provide palliative & end-of-life care throughout London and Greater London. Choose your area for local information, including the neighbourhoods we cover and nearby NHS hospitals:

Helpful guides

Ready to Discuss Palliative & End-of-Life Care?

Contact us for a free, no-obligation consultation and personalised care plan.

DBS-Checked Carers
Family-Run Agency
CQC Introductory Agency
24/7 Support
Free, No-Obligation Assessment
All of Greater London